Exchange or return policy
Exchange or return policy of panacoffee marketing company We reserve the right to consider orders only for online sales channels purchased directly from the company.
* Terms of return / refund
The company reserves the right to “not accept returns or money in every case” the company asks the customer to verify the order details are correct Before placing an order and making payment every time
* Exchange conditions Customers can request for product exchange in the following cases.
1.The company sends the wrong product model, color or size to customers.
2.The company delivers the product with damaged condition due to delivery, the company is willing to change And send new products to Product replacement In the event of a damaged product, the customer must notify the company within 24 hours after receiving the product via line official account @sodcoffee or sending details with pictures via E-mail at firstname.lastname@example.org, email@example.com in the day and time customers must have the damaged product returned in the condition after opening the box, otherwise the company reserves the right not to exchange the product in any case.
3.The company reserves the right to consider inspecting the condition of the product that the customer has returned before shipping the new product to the customer. And reserves the right to consider under the conditions of the company itself only